How to build a better investor experience

Data-based insights on payments and onboarding in WealthTech

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Your guide to investor payments in 2021

This report gives you access to new data released by YouGov on what current and prospective users of online wealth management services across Europe want from payments in 2021 and beyond.

Learn how payments drive investor decisions, from switching services to depositing money – and how payments can help you boost investor experiences and build more assets under management.

  • Access survey data from 3000 investors covering onboarding, deposits & withdrawals
  • Find out why not offering instant withdrawals could be costing you 50% of your investors
  • Hear views from experts including Freetrade, Nutmeg and Trading 212
  • Learn how new technology based on open banking can power up your payments offer

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Access exclusive investor insights backed by data


Investors would deposit more if they could withdraw their funds instantly.


have missed investment opportunities because of slow deposits. 


investors trust a site that verifies their account and payments directly with their bank. 

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TrueLayer: Opening up finance

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TrueLayer is authorised and regulated as an
Authorised Payment Institution by the
Financial Conduct Authority (no. 793171).